Frequently Asked Questions
Here are some of the most common questions Dazzle has fielded over the years.
We hope you find them helpful!
How will my cleaning service gain access to my home?
Who provides cleaning products, supplies and equipment?
What if I would like a specific product used instead of what the service offers?
Do cleaning services make beds?
Do cleaning services do dishes or laundry?
Do cleaning services wash windows?
Do cleaning services empty garbage?
Wouldn't I save money by having the cleaning service come once per month?
Can someone be home while my house is being cleaned?
Can I request odd jobs be done?
What if I need to change my scheduled cleaning days or times?
When and how will I make my payment?
What if I forget to leave a check on cleaning day?
Do I really have to pick up the house before the cleaners come?
What if I forget it's cleaning day and don't pick up clutter/dishes, etc?
What can I do ahead of time in order to save the cleaner time and me money?
What if I would like to choose only certain areas of my home to be cleaned?
What if the cleaning service finishes sooner or needs to stay longer to get the job done?
What if no cleaners show up on my scheduled cleaning day?
What if the cleaning service needs to cancel a scheduled cleaning?
If the cleaners break something, who pays for it?
Who does the cleaning service technically work for?
Do I need to supply drinks/food for the cleaning team?
What if I’m not happy with the cleaning results?
What if I don’t like the day you clean in my neighborhood?
Do I tip the cleaning team?
What types of things will increase my cleaning estimate?
What types of things will decrease my cleaning estimate?
What is meant by weekly/biweekly cleaning?
What can I do to make the housecleaners comfortable?
Will the cleaning service do any “spring cleaning” type jobs for me?